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Users can request spontaneous support that automatically generates a service case.
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Service cases in TeamViewer Host - Set up spontaneous support in addition to unattended access.Idle session timeout - With user-definable session timeout limits, supporters and their clients never have to worry about idle sessions remaining open.Synchronize information, and easily access, manage, and edit your computers and contacts. See, for example, when your customers are online, and establish a connection to them from within your software.
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Computers & Contacts API - Integrate your computers and contacts into any software by taking advantage of the Computers & Contacts API.TeamViewer’s already intuitive interface is now even easier to use. TeamViewer 10 boasts a streamlined design and convenient new shortcuts to commonly used features and options. TeamViewer 10 redesign - Modern software should look the part.There is no need to wait until the end of a session to write comments. Real-time session notes - Maintain a protocol during a remote control session, or note something when it comes to mind.This gives your corporate identity a more prominent presence. Greater emphasis on your corporate identity - Customizations are now applied to the download site for the custom modules as well as the waiting room for meetings and service cases.By means of intelligent scaling, TeamViewer 10 provides flawless connections to 4K displays for both remote control and meeting sessions. Ultra High Definition - 4K display - support - Ultra high definition monitors, also known as 4K displays, are becoming increasingly popular because of their incredible image fidelity.TeamViewer 10 now automatically displays nearby computers and contacts.
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Your profile picture is displayed in the Computers & Contacts list, chat window, request dialogs, and similar locations where it helps to identify you and add to your professional image.
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No longer worry about having to grant users access via the whitelist on each specific device.